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IT Support

How to turn on out of office in Microsoft Office

3 min read

How to turn on Out of Office in Microsoft Outlook

Follow our simple guide to turning on automatic notifications in Outlook

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Why customer satisfaction (CSAT) surveys matter

7 min read

Why Customer Satisfaction (CSAT) Surveys Matter

Why providing customer satisfaction feedback to your IT support provider helps them deliver a better service for you👍.

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Microsoft Excel keyboard shortcuts

4 min read

Powerful Microsoft Excel keyboard shortcuts in 2024

Microsoft Excel is a powerhouse of an application. That power can be unleashed even quicker by using the many built-in keyboard shortcuts. In our own...

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Microsoft Work keyboard shortcuts

2 min read

Most useful Microsoft Word keyboard shortcuts in 2024

Microsoft Word includes powerful tools, many of which can be accessed quickly by using keyboard shortcuts to boost productivity. Word is one of the...

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How to record your screen in Windows 11

4 min read

How to record your screen in Windows 11

Capturing your screen is easier than ever in Windows 11 with the Snipping Tool. Microsoft have made it simple to record what's on your screen....

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Windows keyboard shortcuts

3 min read

Most useful Windows keyboard shortcuts in 2024

Keyboard shortcuts provide a quicker way of doing tasks, helping you to be more efficient and productive. There are common key combinations that many...

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A friendly robot carrying laptops and a suitcase

4 min read

Making the switch to a new IT provider

Switching to a new IT support provider can be a daunting task for any business. Learn how to avoid the pitfalls. The fear of disruption, data loss,...

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SLA

6 min read

How to monitor IT support performance

How do you measure how well your IT partner is performing for you? By recording and reviewing SLAs! If you are a business owner who relies on IT...

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A man carrying computer equipment in Edinburgh

3 min read

Why local IT support matters in a remote world

Today, most IT support can be done remotely. Whether it's troubleshooting, software updates, data backup, or security monitoring, IT professionals...

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a padlock sitting on a laptop

3 min read

What is the most secure way to share passwords with employees

Breached or stolen passwords are linked to over 80% of data breaches. Hackers can get in using stolen, weak, or reused passwords. But passwords are a...

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magnifying glass looking at facts

3 min read

Do you still believe in these common tech myths?

There are some tech myths that just persist. Many were never real in the first place, some of them were true in the past but technology has evolved...

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A hacker hiding in code on a computer screen

3 min read

How to tell if your computer might have a malware infection

Approximately 34% of businesses take a week or longer to regain access to their data and systems once hit with a malware infection. Thankfully there...

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