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Our client portal provides all the tools you need to create, view or update your support requests. 

For urgent IT support during business hours, or if you suspect anything suspicious call  01314528444 for the fastest response.

If one of our team has asked you to start a remote control session on your computer, use the remote control menu option above.

about us.

proudly delivering it support to Scottish businesses since 2000

About Us

About Us - Where it all began

where it all began

Founded in 2000, IT Foundations has gone from strength to strength, earning a reputation as a provider of trusted, friendly managed IT services throughout Scotland from our base in Edinburgh.

Our starting fundamental of helping small to medium-sized organisations has never been truer.

Our purpose is “helping our customers succeed”.

Graeme Davis
Managing Director

the journey so far

We started supplying, installing and supporting computers, servers and networking at a time when very few people used or had computers at home. Mobile phones were just phones and the Internet as we know it was in its infancy. The cool new technology of the day was Email!

We realised the power of the Internet and potential for linking systems together, automating processes and providing our customers with bespoke software solutions that solved specific business problems.

Today, more than ever, our customers value our advice as we help them evolve in today’s digitally enabled, app-centric, data driven, and AI, enhanced world.

IT Support was the beginning, pro-activie IT and cyber security mark significant points on the journey so far. But the future is productivity and AI.

the jounrey so far

About Us - What the future holds

what the future holds

We are excited about what the future holds for IT Foundations, the team and our customers.

We continue to invest in new technologies to proactively manage your  IT, keep you secure and to allow you to focus on what you do best.

Our immediate focus is on productivity and AI.  How we help you maximise your existing IT investments, adopt new technologies such as AI and  improve productivity to stay one step ahead of your competitors. 

To do this we continue to invest in our teams and we have aggressive plans to double in size over the next 2 years.

teamwork

Our team are core to our vision, passionate about the IT industry and each one of us brings a unique set of dynamic skills.

We continue to develop and expand our team to ensure we are in the best place to deliver the services you need today.  

Our core values are: excellence, integrity, passion, innovation, and synergy.

We are are always on the lookout for new talent to join our team and if you are kind of person that shares our core values we really want to hear from you.

About Us - Teamwork

 

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Make it simple. Leave it to us.

Today, more than ever, our customers need a partner that can help them evolve and maximise their own business potential. 

Our inclusive services offer less confusion and upsell, and our easy 6-step onboarding process enables us to seamlessly integrate our support to your business.
IT Foundations are a great forwarding thinking team to work with. They’re always on hand, and ensure tickets are dealt with in a speedy manner. They also follow up to confirm the problem has been resolved, and we are satisfied before closing any tickets. The service they provide is truly exceptional
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We’ve been consistently impressed with IT Foundations’ service. From maintaining our systems to providing invaluable cybersecurity training, they’ve been instrumental in keeping our operations smooth. Their onboarding support for new employees is seamless, and their responsiveness to our ad hoc IT challenges is second to none.We wholeheartedly recommend them to businesses in need of top-notch IT support.
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We recently agreed to work with IT Foundations – the onboarding transition was seamless; the whole process was faultless. Unambiguous, clear advice from real people at the end of the line – wish we’d made the move earlier!
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1 min read

press release: new brand launch

Jun 10, 2024 

IT Foundations are proud to launch a new brand and website. In the lead up to our 24th anniversary we wanted our brand...
4 min read

Explaining endpoint protection options

May 31, 2024 

Endpoint Protection is a phrase that you may have heard but don’t necessarily know what it means. Fear not. We’re here...
1 min read

How to find your shared mailboxes in the new Outlook

May 27, 2024 

You've updated to the New Outlook from the good old fashioned version. It looks all swish and swanky and pretty. But...