Our client portal provides all the tools you need to create, view or update your support requests.
For urgent IT support during business hours, or if you suspect anything suspicious call 01314528444 for the fastest response.
If one of our team has asked you to start a remote control session on your computer, use the remote control menu option above.
contactus.
get in touch, we are here to help
Merry Christmas & Happy New Year
We run reduced hours over the festive period as follows: Wed 24th Dec : 09:00 - 14:00 Thu 25th & Fri 26th Dec: Closed Mon 29th, Tue 30th & Wed 31st Dec: 09:00 - 14:00** Thu 1st & Fri 2nd Jan: Closed
** Emergency support only. Please call the office on 0131 452 8444 to be connected to the on-call support specialist. You can also email support@itfoundations.com.
Merry Christmas & Happy New Year
We run reduced hours over the festive period as follows: Wed 24th Dec : 09:00 - 14:00 Thu 25th & Fri 26th Dec: Closed Mon 29th, Tue 30th & Wed 31st Dec: 09:00 - 14:00** Thu 1st & Fri 2nd Jan: Closed
** Emergency support only. Please call the office on 0131 452 8444 to be connected to the on-call support specialist. You can also email support@itfoundations.com.
ways to get in touch
Whether you are interested in finding out about IT support, cyber security, consultancy, or development services, the best ways to get in touch are as follows:
it sales.
Fill in the form opposite with your details and we'll get back to you within 4 business hours. That's a guarantee. If we don't we plant a tree on your behalf.
Of course you can also phone: 0131 452 8444 (option 2) and we'll connect you to the most appropriate person or arrange for them to call you back.
it support.
Use the IT Support portal to log a ticket, access our knowledgebase, account information, or request changes to your existing services. For urgent it support issues including security incidents, call 0131 452 8444 (option 1) during business hours.
customer service.
Use the IT Support portal to check invoices, previous quotes, or modify your existing services. To speak to the success team call 0131 452 8444 (option 2) during business hours.
