Our client portal provides all the tools you need to create, view or update your support requests.
For urgent IT support during business hours, or if you suspect anything suspicious call 01314528444 for the fastest response.
If one of our team has asked you to start a remote control session on your computer, use the remote control menu option above.
contactus.
get in touch, we are here to help
christmas hours
Please note that the office is closed from 24th December 2024 through to 3rd January 2025. Emergency remote support is available for existing clients on 24th, 27th, 30th & 31st between 9am and 2pm through the usual channels.
ways to get in touch
Whether you are interested in finding out about IT support, cyber security, consultancy, or development services, the best ways to get in touch are as follows:
it sales.
Fill in the form opposite with your details and we'll get back to you within 4 business hours. That's a guarantee. If we don't we plant a tree on your behalf.
Of course you can also phone: 0131 452 8444 (option 2) and we'll connect you to the most appropriate person or arrange for them to call you back.
it support.
Use the IT Support portal to log a ticket, access our knowledgebase, account information, or request changes to your existing services. For urgent it support issues including security incidents, call 0131 452 8444 (option 1) during business hours.
customer service.
Use the IT Support portal to check invoices, previous quotes, or modify your existing services. To speak to the success team call 0131 452 8444 (option 2) during business hours.
