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keep up to date with the latest news, information and advice from our team

How to turn on out of office in Microsoft Office

3 min read

How to turn on Out of Office in Microsoft Outlook

Follow our simple guide to turning on automatic notifications in Outlook One of Microsoft Outlook's most useful features is the ability to automatically reply to emails when you are out of the office. You can even send different messages to people...

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Why customer satisfaction (CSAT) surveys matter

7 min read

Why Customer Satisfaction (CSAT) Surveys Matter

Why providing customer satisfaction feedback to your IT support provider helps them deliver a better service for you👍.

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What is Teams Premium?

5 min read

Microsoft Teams Premium, what is it? Do I need it?

Microsoft Teams Premium unlocks functionality that can boost your meeting intelligence and productivity. But is it the right choice for you?

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Is it safe to put my work authenticator app on my personal phone?

4 min read

Is it safe to put my work authenticator app on my personal phone?

Can you safely add authenticator apps for work accounts to your personal phone. We think you can and here's why.

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Help, I've got ransomware. What do I do now?

6 min read

Help, I've got ransomware. What do I do next?

A high level plan for detecting, responding and recovering from ransomware.

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Incident response planning

5 min read

Incident response planning: who, what, why and when

In this guide, we walk you through how to prepare for a cyber incident such as a ransomware attack.

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Microsoft Excel keyboard shortcuts

4 min read

Powerful Microsoft Excel keyboard shortcuts in 2024

Microsoft Excel is a powerhouse of an application. That power can be unleashed even quicker by using the many built-in keyboard shortcuts. In our own...

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Microsoft Work keyboard shortcuts

2 min read

Most useful Microsoft Word keyboard shortcuts in 2024

Microsoft Word includes powerful tools, many of which can be accessed quickly by using keyboard shortcuts to boost productivity. Word is one of the...

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Microsoft Planner logo

4 min read

Why Microsoft Planner is perfect for simple projects in your business

Microsoft Planner is an intuitive and easy to use app that helps you manage projects and tasks in your business, making you and your team more...

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How to record your screen in Windows 11

4 min read

How to record your screen in Windows 11

Capturing your screen is easier than ever in Windows 11 with the Snipping Tool. Microsoft have made it simple to record what's on your screen....

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Windows keyboard shortcuts

3 min read

Most useful Windows keyboard shortcuts in 2024

Keyboard shortcuts provide a quicker way of doing tasks, helping you to be more efficient and productive. There are common key combinations that many...

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A friendly robot carrying laptops and a suitcase

4 min read

De-risk changing your IT provider

Switching to a new IT support provider can be a daunting task for any business. Learn how to avoid the pitfalls. The fear of disruption, data loss,...

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