IT Support Edinburgh

IT Foundations offer small and medium-sized businesses local IT Support and services in Scotland

IT Support Edinburgh2023-09-15T14:51:20+01:00

Looking for business IT support?

Also known as Managed IT Services, we provide IT support services to businesses across Scotland from our base in Edinburgh. By outsourcing information, technology and security in your business, you empower your team to focus on what you do best.

Our role is to implement IT best practices, provide support and installation as well as ongoing monitoring and updating of IT networks and equipment. The scope of services and offerings is based on the 10 core elements of our unique IT Baseline Standard which covers everything from strategy to cyber security and remote working.

Changing to IT Foundations is worry free via our proven 6 step onboarding process.

Our business IT support services include:

Proactive Monitoring

IT Foundations will continuously monitor the health and efficiency of your organisational technology, alerting you when something is wrong and working fast to fix any issue at the first instance.

Reactive support

Contact our team directly via phone and email during core business hours. Our technical experts answer the phone and we never outsource. Our goal is helping you resolve issues as fast as possible.

Patching & updating

We automatically install critical updates for Microsoft to keep your systems secure and working the way they should. We’ll also remind you if you need to reboot at a time thats convenient to you.

Strategy & Management

We take time to understand your business IT needs, agreeing a technology roadmap and recommendations for future budgeting. Regular reporting and review meetings help you get the most from your IT and our services.

Policies & Training

We provide you with a library of IT policies that you can edit and share with your team. From password security to public Wifi use, we want your team to be following agreed best practice in the office, at home or on the road.

Data Protection

Helping you identify and protect sensitive data is critical for businesses that have access to or store personal data. From training to identification, tagging, alerting and reporting our team are on hand to advise and help

Cyber Security

Cyber Security is baked in to our services. It’s not an option and there are no additional costs for the core services . It’s there because you need it to protect your team and your business.

Backup and Recovery

Sleep at night knowing that your most important data is safely backed up to the cloud. We routinely test backups to check integrity, and we run simulated business continuity and disaster recovery scenarios.

Remote Working

With our monitoring and support tools installed on every PC we can remotely manage and support your home workers. The bonus is that your team can use same tools to work remotely too.

Choosing IT Foundations is low risk with our proven 6-step onboarding process and our IT Baseline Standard.

What our clients are saying about us:

Square & Crescent Logo

“IT Foundations are a great forwarding thinking team to work with. They’re always on hand, and ensure tickets are dealt with in a speedy manner. They also follow up to confirm the problem has been resolved, and we are satisfied before closing any tickets.

The service they provide is truly exceptional.”

Square & Crescent
St Andrews Dental Practice Logo

“It’s amazing the difference the right equipment can make in your day to day job.

Thank you for getting it up and running for them.”

St Andrews Dental Care
Green Bioactives logo

“We’ve been consistently impressed with IT Foundations’ service. From maintaining our systems to providing invaluable cybersecurity training, they’ve been instrumental in keeping our operations smooth. Their onboarding support for new employees is seamless, and their responsiveness to our ad hoc IT challenges is second to none.

We wholeheartedly recommend them to businesses in need of top-notch IT support.”

Green Bioactives
The Links Dental Practice Logo

“Cannot recommend IT Foundations highly enough.
They are always so helpful and responsive in all that they
do to help us as a business.”

Links Dental Practice

Talk to our IT experts today about IT Support to find out how we can help your business

Book a call now

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